Yay, Charter! Wait, that’s not right…

Our Charter DVR box ceased to function yesterday evening. I called Charter and after about 45 minutes on the phone with them they set me up with a service call to have it replaced.

Next Tuesday. That’s six days, just to get a cable box replaced. Awesome.

If they had a local office, I could go in and swap it out, but they shut down the local office here, so there’s nowhere I can go, and I’m totally at their mercy.

I hate, hate, hate that company. With a depth of conviction you wouldn’t believe.

This entry was posted on Thursday, January 25th, 2007 at 4:54 pm and is filed under Personal, Rants. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.