Comments on: Well… let’s see if that works http://www.bitstampede.com/2007/05/26/well-lets-see-if-that-works/ Bits on the rampage: Eric Shepherd's blog. Thu, 20 Nov 2008 13:29:44 +0000 http://wordpress.org/?v=2.6.3 By: sheppy http://www.bitstampede.com/2007/05/26/well-lets-see-if-that-works/#comment-20099 sheppy Mon, 28 May 2007 00:09:14 +0000 http://www.bitstampede.com/2007/05/26/well-lets-see-if-that-works/#comment-20099 Oh boy, that leaves me with a warm fuzzy feeling. :) Well, we'll see what happens. Oh boy, that leaves me with a warm fuzzy feeling. :)

Well, we’ll see what happens.

]]> By: Mossop http://www.bitstampede.com/2007/05/26/well-lets-see-if-that-works/#comment-20081 Mossop Sun, 27 May 2007 17:58:29 +0000 http://www.bitstampede.com/2007/05/26/well-lets-see-if-that-works/#comment-20081 I'm sorry to say that I have a fair amount of experience with Site 5 (my previous company used one of their packages to server their customers) and that experience was in the main bad. I guess the main tip I'd give you is to take regular backups of your data off of site 5's server. My worst problem was an incident where they lost well over a months worth of my data and what's worse their support department didn't even get back to me to explain what had happened in nearly a day. Oh and their support guarantee that they will respond to a ticket within 24 hours? Yeah they tend to respond almost immediately with "We are investigating this problem" then leave it alone for as long as they like. I’m sorry to say that I have a fair amount of experience with Site 5 (my previous company used one of their packages to server their customers) and that experience was in the main bad. I guess the main tip I’d give you is to take regular backups of your data off of site 5’s server. My worst problem was an incident where they lost well over a months worth of my data and what’s worse their support department didn’t even get back to me to explain what had happened in nearly a day.

Oh and their support guarantee that they will respond to a ticket within 24 hours? Yeah they tend to respond almost immediately with “We are investigating this problem” then leave it alone for as long as they like.

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