These guys are incredibly incompetent at maintaining their network. It spent most of the day offline today, then came back on at around 6:30 PM, only go go off again at 8:30 for about an hour and a half.
My connection watcher needs tweaking still — it senses the occasional dropped packet and treats it the same as a real outage. I need to change it to only consider it an outage if the drop rate spikes, even if not every packet is dropped.
Tomorrow I’ll go somewhere that has more reliable Internet access to work, and let Sarah fight with Charter over this thing. Probably my mother in law’s house again.
This has now been going on for three weeks.