So this morning, after being offline more or less all night, Charter calls and asks how things look, and while I’m on the phone with them, I realize that the reason for the errors I was seeing was a configuration change done yesterday while testing.
Once I undid that change, I was suddenly getting phenomenal performance!
For about an hour.
Now we’re back to 90%+ packet loss and I’m having to use dialup again in order to get any work done.
There’s unfortunately nothing I can do about it today, as there’ve been a couple of general outages in our area, and since that might be the problem today, Charter pretty much doesn’t want to talk to us. I can more or less understand that.
But if it’s still not working in the morning, I’m going to be furious.