Lately I’ve been thinking that one way to improve the quality of our documentation would be to have volunteers “take charge” of various topics in the documentation. Basically, the idea would be that someone with actual knowledge of a subject would take on the job of ensuring that the documentation covering that topic is accurate.
As the documentation lead, I find myself becoming a generalist. I know just enough about everything that I can spot the blindingly obvious errors, but the subtle stuff tends to escape me. It would be helpful if we had some experts to cover specific “hot spots” of information.
Even if these experts are only tasked with reviewing changes to ensure their factual accuracy, that would be a huge help, I think. Ideally they’d also be contributing new content as necessary, too, but just having someone that knows the subject matter do regular reviews would be awesome.
What do you think?